Customer Service

Delivery Information:


The charge for postage and packaging is £4.95 per order in Mainland UK.

We aim to dispatch goods within 48 hours of receiving the order, however, please allow up to 14 days for your order to arrive. A confirmation e-mail will be sent to your registered e-mail address when the order has been shipped. You will be contacted if the order is likely to take any longer.

Our delivery hours are 9am - 6pm, Monday to Friday. For security reasons a signature is required to acknowledge receipt. If you know that there will be no one available to sign for your delivery, it may be best to supply an alternative address for delivery.

If no one is available at the delivery address to sign for the goods, the delivery company will leave a card. You can simply call the number on the card quoting the card reference number to re-arrange delivery at a more suitable time.


Please note we are only able to ship products to addresses in mainland United Kingdom. 

If you have any further enquiries please e-mail us at:

Or telephone us on:

01205 260384. Lines are open between 9am - 5pm weekdays.


We work closely with our carriers to ensure best possible service and delivery times, however, some delays may occur which are outside our control.